CUSTOMER  PORTAL 

• Only one login is required to access all portal apps at once.
  
• A minimum of one login will be assigned.
  
• Each of your assigned staff members will receive their own login.
  
• Request access for other staff members (authorized to access to your company's billing and lab reports) via finance@trelfalabs.com.
  
• Bookmark: https://portal.trelfalabs.com/client
  

• One form. Two options. Use it for both Chain of Custody and Supply/Environmental Swabbing Orders.
  
• Always up to date. No need to download updated Excel versions as they are released.
  
• Automatically assigns your account number and name based upon sign-in credentials, eliminating data entry errors.
  
• Allows editing of pending orders, including scheduling dates.
• View order history and status.
  
• Sort and create downloadable reports.
  
• Automatically emails your order confirmation and data in Excel format upon submission.
  
• No paper copies needed.

Time Management

• Allows duplication of past orders to be edited and saved as new orders, saving you data entry time.
  
• Automatically syncs with Trelfa Labs's shared Logistics calendar to schedule and update pending pick-ups, drop-offs, and deliveries.
  

The following systems will be phased out by April 1 in favor of the upgraded Customer Portal in order to:

• streamline and improve efficiency
• prevent data entry errors
• meet our ISO requirement and prevent corrective actions

CHAIN OF CUSTODY FORM - EXCEL VERSION

CHAIN OF CUSTODY / SALES ORDER - WEB SITE VERSION

AS NEEDED SAMPLING / SUPPLY ORDER - WEB SITE VERSION

The system is very intuitive, however, on-page instructions are available. We are happy to provide training for your team and assist you through this transition.

We appreciate your business and welcome your feedback. Please let us know of additional features or upgrades that would make our working relationship more productive.